TireMonkey Privacy Statement
Effective Date: May 28, 2008
TireMonkey, and TireWare, Inc. (hereinafter referred to as
"TireMonkey"), respects the privacy of visitors to our website. Please
read this Privacy Statement carefully so that you understand what information
we collect through our website and what we do with that information. This
Privacy Statement applies only to information collected online through
the TireMonkey website and does not describe the ways in which we may
collect or use information obtained offline or through any means other
than our website. If you have any questions about this Privacy
Statement, please contact Customer Service at 1-888-251-7405.
The TireWare tireJET application is a secure platform that only each Tire
Dealer, or its authorized designees, can access. Our Dealers retain all
rights in their TireWare tireJET application content, which is information
provided by each Dealer and integrated into their online profile.
In recognition
of the competition that exists within and among the tire industry, all
Dealers, Dealer related pricing information and any other confidential
proprietary information provided by our Dealers to TireMonkey, shall
be utilized solely by TireMonkey and Consumer's utilizing TireMonkey
to request a quote for tires and/or service and shall not be disclosed
to any third party.
The Site contains links to other web sites. TireMonkey
is not responsible for the privacy practices or the content of these
other web sites.
All Dealer financial and billing information that we
collect through TireMonkey is used solely to bill for the Service.
The
TireMonkey name, the TireMonkey logo, and the product names associated
with this Service are trademarks of TireMonkey or third parties, and
no right or license is granted to use them.
PROTECTING THE PRIVACY OF CHILDREN
Children should always get permission from their parents before sending
any information about themselves (such as their names, email addresses,
and phone numbers) over the Internet, to us or to anyone else. Our website
is not directed at children under 18 and we won't knowingly allow anyone
under 18 to provide us any personally identifying information; if you're
under 18, please don't provide any information about yourself on this
website.
THE INFORMATION WE COLLECT
The information we gather falls into two categories: (1) information
supplied by visitors to the site when they perform a search or inquire
about a tire for sale or about another product or service offered through
our website; and (2) tracking information gathered as visitors navigate
through our website and review our email newsletters and other email
messages. Third-party providers featured on or linked to by our website,
such as vendors of products and services offered through our site, may
be gathering information, as well, through processes we don't control.
Searches and Listings To make use of certain features
on our site, visitors need to provide limited information about themselves
and their interests so that we can tailor the information we provide
to their needs. For example, to help you find the tire you want close
to home, we need to know what kind of tire you are looking for and/or
the car you have, your address, zip/postal code and contact information. We
ask you to provide this information when you perform a search. We use
this information to help you find the tire you're looking for. If you
elect to send the dealer an email through our website, we'll share
with the dealer the contact information you supply through our online "Request
For Quote" form. If you do not wish to share your email address
or other contact information with a dealer who advertises on our website,
you should not use our "Request For Quote" contact form.
Online Surveys From time to time, we survey our users
to measure their satisfaction with our site and other sites and to
help us learn more about our audience and how they interact with our
site. Third-party research firms often conduct these surveys
on our behalf. We use the survey results to help us improve the
services we offer to you. Except in the circumstances described
below in the "Other Disclosures" section of this policy,
we will not share, without your consent, any personally-identifying
information you submit in response to a TireMonkey survey with any
company other than the research firm conducting the survey. We
will, however, take the information you provide and aggregate it on
an anonymous basis with data collected from other survey participants. We
may use and disclose that pool of anonymous information as we see fit,
without identifying you personally.
You may also find on our site invitations
to participate surveys conducted by our advertisers, whose privacy
practices we don't control. These
invitations will usually link to an online survey form that is hosted
either by the advertiser conducting the survey or by a third-party research
firm working on the advertiser's behalf. When you access an advertiser's
survey through our website, use and disclosure of any information you
submit will be governed by the advertiser's privacy policy (or by the
privacy policy of the advertiser's research firm), which may differ from
ours. If you can't find the applicable privacy policy via a link either
from the advertiser's survey invitation or from the online survey form,
you should contact the advertiser directly for more information.
Email Addresses If you provide us your email address,
we may email you about our website or our services, or to inquire about
your experience using our website or sites operated by others. From time
to time, we'll also send you emails that may include tire or automotive
information, special promotions and other commercial offers that we think
may be of interest to you. Though we hope you'll find these communications
informative and useful, if you don't, you can always unsubscribe by following
the simple instructions included in each email.
Cookies To help us tailor our website to the needs
and interests of our visitors, we keep track of the pages visited
by our users by placing a cookie, a small entry in text file, on
your hard drive. The cookie contains an ID number that allows us
to track the pages you've visited. We aggregate this data with
data on the pages visited by other users to track overall visitor
traffic patterns. We use this information to improve our site by
making it more responsive to the needs of our users. We also use
cookies to make sure you don't see the same ad repeatedly during
a single visit to our site. Cookies don't reveal personally identifying information; the only personal information
a cookie can contain is information you supply yourself. Cookies can't read
unrelated data off your hard drive. Our advertisers and third parties that provide
products and/or services through our site may also assign their own cookies,
a process we don't control. The help function on most web browsers contains
information on how to set your browser to notify you before accepting a cookie
or to disable cookies entirely. However, if you don't accept cookies, you won't
be able to take advantage of various features on our site that are available
to other visitors.
Web Beacons To help us (and in some cases our advertisers)
keep track of how many users are accessing particular pages and listings within
our website, and to track how users respond to ads we place on third-party
websites, we may place a small file, called a web beacon, on some of our pages
and on some of the listings we distribute. In combination with cookies, these
web beacons allow us (or our advertisers) to track the number of users who
view particular pages and listings to fine tune the advertising messages delivered
to users of this and other websites. We may use "clickstream" data
collected using web beacons and cookies to help us tailor the content of promotional
messages, including email messages, to the perceived interests of our users.
Advertising networks with which we are affiliated and third-party advertising
services that we use may also use web beacons on our site to gather similar
anonymous "clickstream" information, which is used to fine tune advertising
messages delivered to our visitors and visitors to other websites. (See "Data
Collected in Connection with Ad Serving and Targeting," below, for more
information regarding the information.)
Browser Level Information Our web server automatically
collects limited information about your computer configuration when you
visit our site, including the type of browser software you use, the operating
system you're running, the resolution of your computer monitor, the website
that referred you, and your IP address. (Your IP address is a numerical
address that is used by computers connected to the Internet to identify
your computer so that data (such as the web pages you want to view) can
be transmitted to you. We also use IP address information for systems
administration and trouble shooting purposes. Your IP address does not
tell us who you are.) We use this information to make our site as useful
as we can for as many users as possible.
OTHER DISCLOSURES
We may occasionally release information about our visitors when release
is appropriate to comply with law, to enforce our Visitor Agreement,
or to protect the rights, property or safety of visitors to our site,
our customers, the public or TireMonkey. As our business grows, we
may buy or sell various assets. In the unlikely event that TireMonkey
and TireWare, Inc., our parent Company, or substantially all of its assets
is acquired by another company, information on our visitors would be
among the transferred assets. If you choose to unsubscribe in response
to an email message that we send on behalf of an advertiser, we will
share your email address and opt-out instructions with the advertiser
to ensure that your email privacy preferences are honored. Similarly,
if we ask a third-party company to send its customers email offers on
our behalf, we will share with that company (or its agent) a list of email
addresses collected from website visitors who have opted out of our email
program to ensure that their privacy preferences are honored. We
may allow others to search some of our databases (our listings database,
for example) and to analyze the data they find there or aggregate it
with other data, either for their business purposes, or ours. Though
some of the information in our databases may be personally identifying
(such as the contact information), we'll only allow searches of the portions
of our database that contain information that is otherwise publicly available
on our website. When we use other companies to help us operate our site
or improve the services we offer to you, we may provide them with information
about our visitors that is necessary for them to perform their services.
We require that these companies commit to use the information only to
perform the services that we request.
SECURITY
TireMonkey is a subscription service for Tire Retail Dealers and is
provided to Consumers ("Buyers") at no cost. Consumers utilize TireMonkey
strictly as a search engine to search for Dealers and send them Request
For Quotes. No transactions between Dealers and Consumers to purchase
goods or services are conducted directly through TireMonkey and therefore
no Consumer credit card or personal financial information is collected
directly by TireMonkey related to our Consumer users.
Information
we gather on our website is stored within TireMonkey-controlled databases
(or databases hosted on our behalf) on servers maintained in protected
environments. TireMonkey utilizes Rackspace to host our application
and your database. Rackspace is the number one IT hosting solution in
the industry. It maintains the servers, updates and administers them,
provides redundancy, and backs up your data every day. Rackspace guarantees
your data is secure and always available to you, with a "100% network
uptime guarantee" with their 4 US data centers.
Any Dealer credit card
or financial information you provide us is secured for transmission over
the Internet using industry-standard secure sockets layer (SSL) encryption.
However, no physical or electronic security system is impenetrable. We
cannot guarantee the security of our servers or databases, nor can we
guarantee that information you supply won't be intercepted while being
transmitted to us over the Internet. And, of course, any information
you include in a tire listing is available to anyone with Internet access.
CHANGES TO THIS PRIVACY STATEMENT
The web is an evolving medium. If we need to change our privacy policy
at some point in the future, we'll post the changes to this Privacy Statement
on this website and update the reference to the effective date to reflect
the date of the amendment. By visiting TireMonkey, you agree that your
visit, and any dispute over privacy, is governed by this Privacy Statement
and our Terms of Use Agreement.
Additional Information
Questions regarding the above Statements or practices of TireMonkey
should be directed to TireMonkey at 888-251-7405 or info@tiremonkey.com.
© Copyright 2008 TireMonkey. All rights reserved. No part of this site
may be reproduced without written permission from TireMonkey.